Frequently Asked Questions

Ordering, Shipping, & Lead Times

  • Liquid extracts: 50 bottles
  • Extract powders: 0.5 kg
  • 1L mushroom syrups: 1 bottle
MOQs are higher for custom formulations and large-scale projects.
  • For in-stock, small to medium orders, products are dispatched within 1-3 working days
  • For larger or custom orders, expect a turnaround time of 3–8 weeks
Delivery time varies depending on destination and product availability.

Yes, we ship worldwide. Please note that some countries are excluded due to local regulations.

Products & Formats

  • Dual-extract tinctures (liquid extracts)
  • Glycerine liquid extracts
  • Extract powders (We are also developing additional formats, including capsules and mushroom coffee.)
Yes. We create bespoke blends, ratios, and product formats. Bear in mind that our MOQs are higher for custom work.

No. Our powders do not contain fillers or anti-caking agents

Vegetable glycerine is a sweet-tasting liquid produced from organic rapeseed which we use in our non-alcoholic extracts and syrups. It is often used in preparing alcohol-free herbal and mushroom extracts, or “glycerites”.

White Label, Private Label, & Partnerships

Yes. We specialise in white-label functional mushroom extracts

White label means that we produce mushroom extracts in bulk, and you sell them under your own brand.

We take care of the growing, extracting, and testing, and you focus on branding, marketing, and sales.

There are four main options:

  1. Buy white-label products and apply your own branding
  2. Work with us to develop a custom product (“private label”) and apply your own branding
  3. Resell our branded products (The Fungi Folks) via wholesale

Yes. We can supply unlabelled bottles for you to apply your own labels, or also offer a label application service for a small additional cost. Please get in touch for guidance on labelling and more information

Yes, we can support NPD from formulation and ingredient selection to stability testing and optimisation (additional costs may apply).

Manufacturing & Sourcing

Yes! We are vertically integrated, meaning we do everything from strain selection to growing, extracting, and testing.
Exceptions:

  • Chaga (sustainably sourced from Estonia)
  • Cordyceps (now sourced from the USA due to Novel Food Regulations)

Soil Association Organic Certificate

Yes. All of our mushrooms and products are Soil Association Organic certified.

With the exception of Chaga (which is technically a sclerotia, or hardened mass of mycelia) and Cordyceps sinensis (which is grown as mycelium via liquid fermentation as fruiting bodies cannot be artificially cultivated), we only use the mushroom fruiting body. This is where the highest concentrations of key bioactive compounds are found, and it also keeps us aligned with current Novel Foods regulations in which mycelium for most species is not approved for sale in the UK/EU.

We control the full process—from cultivation to extraction—ensuring quality, traceability, and authenticity in a market often dominated by imported and inconsistently labelled products.

Extraction, Potency & Quality

An extract ratio tells you how much dried mushroom goes into the final product. For example:
  • A 1:4 liquid extract means 1ml of tincture is made from 250mg of dried mushroom
  • A 1:1 powder means 1g of extract comes from 1g of dried mushroom
  • Tinctures: dual-extracted (alcohol + hot water)
  • Glycerites/Syrups: hot water extracted, then mixed with glycerine
  • Powders: concentrated extracts with no fillers

Yes. We conduct lab testing for:

  • Polysaccharides (beta-glucans)
  • Species-specific bioactive compounds (e.g. hericenones, ganoderic acids, and betulinic acid)

• Heavy metals and microbiology (COAs available)


Shelf Life & Storage

  • Tinctures: 2 years
  • Glycerites/Syrups: 1 year
  • Powders: 2 years
For optimum shelf life, store in a cool, dry, and dark place.

Dosage & Usage

  • Liquid extracts: 1-2ml daily (250-500mg dried mushroom equivalent)
  • Powders: 1–2g daily (250-500mg)
  • Glycerites/Syrups: 8ml (1 pump) daily (400mg dose)

We are happy to advise on dosage, formulation, and compliant on-pack claims.

Taste, Colour & Formulation

Yes, but this can be tailored:
  • Liquids: often flavourful (ideal for drinks)
  • Powders: mild and easy to integrate
  • Colours: range from golden to deep brown
We can advise on flavour pairing and formulation.

Ingredients & Functional Compounds

They are key immunomodulating compounds, helping regulate the immune response. We also optimise for species-specific compounds like:
  • Hericenones (Lion’s Mane)
  • Ganoderic acids (Reishi)
  • Betulinic acid (Chaga)
  • Cordycepin and Adenosine (Cordyceps)

Food Standards Authority

Some species (such as Turkey Tail and Cordyceps militaris) are classified as Novel Foods in the UK/EU and are not approved for sale. Mycelium from various species is also considered Novel and are therefore not approved. As we only produce compliant, approved species, we have stopped selling Turkey Tail and we now work with Cordyceps sinensis, not militaris.

We have a 5* food hygiene rating, and are HACCP and SALSA aligned –– working towards full certification.

Getting Started

  1. Review this FAQ and our product range
  2. Choose your products and quantities
  3. Contact us (email or phone) to discuss your needs
  4. Receive samples
  5. Confirm and pay deposit
  6. Production and delivery

Customer FAQs

Yes. While we focus on white-label supply, we also offer products through our own brand. Please contact us for more information.

Not at the moment. It’s not something we’re set up to offer at a small, one-off level. However, if you’re building a brand or working on a product, we’d love to help — just get in touch.

We’ve taken our shop off the website to focus on what we do best — producing white-label mushroom extracts for other brands.

That means we grow, extract, and supply in bulk, while our partners handle branding and sales.

We do still pop up at markets and festivals though, so follow us on Instagram to see where we’ll be next and drop us an email if you’re looking for The Fungi Folks retail products!

It’s simple to get started at home. For one cup, take between 1-4g of dried mushrooms and chop or tear them into small pieces. Add them to a saucepan with water and bring to a gentle simmer. Let it simmer for at least 20 minutes — the longer you leave it, the richer (and more extracted) your tea will be. Once it’s ready, allow it to cool slightly, strain if you like, and enjoy.

Disclaimer

The information contained in this website and presented by The Fungi Folks Ltd across all its media platforms (Facebook, Instagram) and the products offered are not intended to treat, cure, prevent, or diagnose any illness or disease. The information presented is solely for educational purposes and is not a substitute for professional medical advice.

Happy Christmas From
The Fungi Folks


Last Order Date is
22nd Dec
And we will start shipping again on
8th January, 2025

🎄Have a great Holiday 🎄
🎄Thanks for your support over this last year 🎄

Mushroom Benefits

Modern studies and a long history of traditional use have indicated that mushrooms can offer natural immune support, stress relief, improved cognitive function, and promote overall well-being through a range of bioavailable compounds. Here are some of the potential indications:
  • Cordyceps: Energy, endurance, respiratory health, general vitality
  • Lion’s Mane: Focus, memory, general cognition, and gut health
  • Reishi: Stress relief, adaptogenic, sleep, immune modulation
  • Shiitake: Immune support, cardiovascular health, rich in vitamins and minerals

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